Most CloudServers have both a monthly and an hourly price. We automatically bill the monthly price every month. If you choose to delete the CloudServer before the end of the billing period, unused time will be credited back to your account using the hourly rate.
We accept all major credit cards (American Express, Mastercard, Visa) including debit and prepaid cards, PayPal Billing Agreements, PayPal one-time payments and SEPA Credit Transfer.
You can top-up your farnoX account or pay your bill using any European bank account. We automatically process incoming transfers and credit them to your account.
IBAN: DE49 4401 0046 0297 5444 62
Reference: Invoice # or “farnox CUSTOMERID”
If you choose to pay by card or PayPal Billing Agreement, we automatically charge upcoming bills against your card or PayPal account.
If you do not pay using a payment method that supports automatic payments or the automatic payment failed, we will send you an invoice which you have to pay within seven days.
Please cancel your services if you don't need them anymore. Non-payment is no acceptable form of cancellation!
As soon as an invoice is overdue, the corresponding service will be suspended and the invoice will go to debt collection.